Customer Reviews

Oct 18, 2020

This is the first car I have purchased out of state. Michael Drew and Allen Bridges were great to deal with. Honest and upfront about everything. Entire process was easy and completed over the phone/email. I highly recommend Michael and his team. Looking forward to having the car delivered.

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DealerRater Oct 16, 2020

First a 6 series and now a 7, I've had a 6 year relationship with United BMW and could not be more pleased, both with sales and with service. Both of my Beemers have been certified cars. I've not experienced the depreciation of new ones. The "executive" treatment I've had in sales (see Jean Maurilus) and service (see Clark) have been exceptional. Recently I damaged a wheel and tire on a loaner when I had my 7 in for service. The Manager of the entire operation personally took his time to resolve the mishap to my satisfaction. I will not go anywhere else for ...

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Oct 16, 2020

I work in the service department at a luxury car dealership, so I know what to expect. The entire process was flawless! My service advisor was out the day I was scheduled, but Carol immediately took over. I received a clean loaner vehicle with plenty of gas. Everyone I've dealt with there, from my first purchase to my first service, has been top notch. I highly recommend Carol for a service advisor, and Kennedy for a salesman. This will not be my last experience at United BMW in Alpharetta! PS: Dan, the F&I Manager, was great too!

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Google Oct 15, 2020

I have taken my Bmw 325 Xi into the Alpharetta ga location for years and the quality of the service has declined. Today I paid more than $3k for car repairs, they brought my car up from the shop and it had not been washed or vacuumed. I brought this to the staff's attention; they took the car away and within 10 minutes they returned it to me, and while the car had been washed, they did a very poor job of vacuuming it. The staff apologized initially and said that either the machine to wash and/or vacuum the car was ...

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Google Oct 15, 2020

Joshua in sales and Kim in finance did an excellent job taking care of me and my partner. We rode off in a new Range.. Bae is happy, so so am I.Stop by and let them know #RealtorRob with Keller Williams Intown referred you!#RealtorRobslist

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Google Oct 14, 2020

I worked with Che Hall at the United BMW pre-owned location and it was the best experience I have ever had at a car dealership. Anyone who knows me, knows that I hate going to dealerships. My wife and I have been saving and waiting for a long time to update our vehicles and we searched and visited quite a few dealerships. This place was the only one that was professional the entire time and treated us like valuable customers, regardless of the amount of money we were spending. We drove from a couple hours away because this was the ...

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DealerRater Oct 13, 2020

Very attentive service, great follow up, easy to deal with ... would highly recommend this dealership to everyone. They handles our initial contact very professionally and were very friendly with all aspects of the sale

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Google Oct 13, 2020
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Google Oct 12, 2020

Great customer service! We have been proud customers for almost 15 years.

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Google Oct 12, 2020

Steven was absolutely wonderful! He answered all my questions respectfully and honestly and transitioned perfectly to helping my fiancé narrow down the details of purchasing his new vehicle. We came from out of state to purchase the vehicle same day sight unseen because of Steven's diligence of going above and beyond in telling us as much as he possibly could about the vehicle and sending detailed pictures and videos (without us even asking!) He walked us through step by step with flawless communication and made it an easy process purchasing a new vehicle. Highly recommend Steven and United BMW!

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